| Notifications | Emergency Outbound IVR | Emergency alerts | ||||
|---|---|---|---|---|---|
Advantages : |
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| Problem | Solution | Impact | |||
| A networking company was facing trouble in notifying its network engineers about unexpected problems in the datacenter like servers not working . Making manual calls to each was very expensive and time consuming. Engineers often complaint of not being notified at all. | The company integrated its platform with our solution and sent calls to the network engineers for any problem in the data center. They also had the real-time log of the calls made and received. | A very larger percentage of engineers picked up the call and got notified of the problems in the datacenter almost at real time. | |||