| Services | Web Portal IVR | Database Cleanup | ||||
|---|---|---|---|---|---|
Advantages : |
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| Problem | Solution | Impact | |||
| A well known yellow pages company was losing its brand image because of publishing wrong telephone numbers in the yellow pages. The users were frustrated with the 60% dead numbers in the business listing. Businesses were frustrated for not receiving any leads. | The yellow pages subscribed to our “Dead number detection” service, in which we gave missed calls to all the numbers every month to make sure that the number in the listing was working. | Yellow pages identified almost 60% of the non-working numbers. It reached out to those people on mails and got the correct information. | |||